At Fashion Mizaaj, we want our customers to be fully satisfied with their purchases. Please read our Refund and Return Policy carefully before placing an order.
Return Eligibility
We accept returns only under the following conditions:
- The item received is damaged or defective
- The item received is incorrect or different from the order
- The product has a manufacturing defect
Customers must notify us within 48 hours of receiving the order.
Non Returnable Items
Due to the nature of our products, the following items cannot be returned or exchanged:
- Stitched suits after delivery
- Used or washed items
- Items without original packaging
- Products damaged by the customer
Return Process
If you receive a damaged or incorrect item, follow these steps:
- Contact us within 48 hours of delivery
- Provide order number and product photos
- Our team will review your request
- If approved, we will guide you through the return process
Refund Policy
Once the returned item is received and inspected:
- Approved refunds will be processed within 5–7 business days
- Refunds will be issued via the original payment method or store credit
Exchange Policy
If your return request is approved, we may offer:
- Product replacement
- Exchange with another item
- Store credit
Shipping Charges
- Shipping charges are non refundable
- Customers may be responsible for return shipping costs unless the item was defective or incorrect
Order Cancellation
Orders can be cancelled within 12 hours of placing the order. After processing or shipping, cancellation may not be possible.
Contact Us
For return or refund requests, please contact us:
Website: https://fashionmizaaj.com
Email: fashionmizaaj@gmail.com
Phone: 0327-7484272